I’ve been thinking lately about how our attitudes shift over time, especially when faced with new learning or practices.
Many people are familiar with the “attitude curve,” which describes people’s response to change. It’s a U shape — people have to go through a low point before they accept change. This is a familiar idea in leadership studies (see, for instance, The Art of Leadership for an example).
I have been thinking about attitude curves in a slightly different context, however. Specifically, learning new practices. This can be a new job (learning new functions and norms), a new skill (learning how to do something), or even a new place (learning a new community).
The “Learning Attitude Curve” looks a little different, in my experience:
Here’s how it breaks down:
- At A, you’re in your normal state
- At B, you’ve been thinking about making this change, and have just begun. You are elated.
- At C, you’ve been learning your new skill for a little bit, and the bloom is off the rose slightly. The elation has passed.
- At D, you’re in the doldrums. This isn’t what you wanted, you don’t like how it’s going, you question whether you even want to continue. People bail out here. But then . . .
- At E, you’ve turned a corner. Turns out D was a bottom of sorts — here, you begin to acquire your new skill or knowledge with increasing ease. Your attitude improves and you begin to see that, even if you have a ways to go before you are an expert, you might be able to make it.
- At F, you feel as if you are well on your way. You know the worst is behind you, and you are glad you pushed through. But then . . .
- At G, it turns out that there are still ups and downs to be had. You continue to encounter mini-troughs. People often bail out at this point, because they worry it’s going to get as bad as it was in D. But it won’t. You’ve passed your low point. This is just a natural “down,” not a true inflection point. If you can stick through, it gets better. (Note that there are a number of “G” points, a number of ups and downs as you go forward.)
- At H, your new skill or culture or whatever is fully integrated. It’s a part if you, and you’re basically back to your attitude back before you got on the curve.
The length of the curve is different for different people and for different circumstances. As is the depth of the low spots. Taking guitar lessons, for instance, brings less intense low spots, and they come a bit quicker than major life-change pursuits.
When I first learned about the “attitude curve,” I thought it was an incredibly negative way of looking at things. But I have come to see that it is actually quite hopeful — at least it has given me hope, on many occasions.
It also helps me in dealing with others. With a new job, for example, it is helpful to know that “D” often comes about 6 months in. If I am interacting with someone who is new on their job, I can understand more about how and why they are behaving.
In recent months, I’ve been going through a learning process and have been riding this curve. Recently, I woke up and realized I had passed through “D” and was on my upswing. I know there will be ups and downs to come, but there’s a spring in my step and a song in my heart.
Knowing that there is a curve is useful, because it reminds me that whatever I am feeling about where I am at . . . it is temporary. It will change. That gives me the motivation to push through low spots and not bail out.